2 weeks ago

Credit Controller

Lichfield 18K - 19K Permanent

Job Reference: AW46_1630407854

Job Title: Credit Controller

Location: Lichfield but with remote working flexibility

Salary: £19,000 + Excellent benefits

Type: Permanent

The Opportunity:

A well-known and prestigious retail company based in Lichfield is recruiting a Credit Controller to join their company on a permanent basis. This is a great opportunity to join a business that is still thriving despite the difficult economic climate. The role will give you excellent exposure to working in busy and changing Credit Control department giving you the grounding to build a long-lasting career within accounts.

Personality needed:

The individual must have a strong ability to manage difficult and sensitive debt situations whilst implementing the credit policy of the business and minimising overdue debt by achieving daily targets and meeting SLA / KPI's.

Attributes required:

  • Have experience of working in phone-based roll like credit control, customer service or collections (Essential)
  • Alternatively have accounts experience but be looking for a role within credit control
  • Good MS Excel skills
  • Be the sort of person who thrives in a target driven environment

Responsibilities:

  • Chase debt across both private and business customers on a daily basis
  • Closely monitor the debt levels of your own portfolio
  • Deliver a service which meets the agreed SLAs / KPIs / CI for this area of operation
  • Agree payment plans for clients unable to pay upfront
  • Credit checking new and existing clients to monitor credit terms
  • Process and allocate credit card payments

We look forward to receiving your application and will consider candidates from similar backgrounds who have the required technical experience such as Credit Controller, Credit Administrator, Customer Service Advisor, Customer Services Representative, Complaints Analyst, Complaints Handler, Collections Advisor, Accounts Receivable Advisor

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