2 weeks ago

Case Manager

Shrewsbury 20.5K - 21K Permanent

Job Reference: 328470_1652266521

Job Title: Case Manager

Location: Shrewsbury (with some home working flexibility)

Salary: £21,000 + commission (OTE £27,000)

Type: Permanent

A highly respected, award winning mortgage broker business is seeking a Case Manager to join their team based in Shrewsbury. You will provide effective and efficient support services to the company's Mortgage Advisers and also supporting customers through the mortgage/protection application process.

This is a great opportunity for someone bright and personable to join a market leading business that is recruiting this role due to continued growth. For the right candidate there is a career path to becoming a Mortgage Advisor.

Duties

  • Administering and progressing mortgage and protection applications
  • To be the main point of contact for clients once their application has been submitted to the lender
  • Liaising with introducers, mortgage lenders and insurers to ensure a smooth process for our clients
  • Update clients at various points throughout the application process and deal with any queries they might have
  • Ensure all client folders and workflows are up to date
  • Support their assigned mortgage and/or protection adviser
  • To work alongside customer service team and advisers to maximise outcomes

What you'll need to succeed:

  • Engaging personality with the ability to build rapport quickly and professionally
  • GCSE Maths and English or equivalent
  • Previous customer service experience essential
  • Experience of working in financial services preferred

Please only apply for this job if you have all of these!

This is a great opportunity for someone bright and personable to join market leading business that is recruiting this role because of continued dynamic growth plans.

We look forward to receiving your application and will consider candidates from similar backgrounds who have customer service experience such as Client Liaison Assistant, Mortgage Administrator, Customer Services Manager, Customer Services Supervisor, Customer Services Team Leader, Senior Customer Services Advisor, Customer Services Agent

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